Chile

Rates are net (wholesale) and reserved for travel agencies and tour operators, who sign in to see them and add their own margin. Public visitors see a reference “from” price, indicative and subject to availability; the net rate is never shown outside the B2B Portal.

When you book, we receive your booking and start working on it: it shows as “In process” and we let you know of every update. Vouchers are sent once payments have been received.

Cancellations are governed by the conditions stated in each quotation. The standard conditions are: more than 30 days before arrival, the deposit is non-refundable; 30 to 15 days before arrival, 50% of the total price is charged; less than 15 days before arrival or a no-show, 100%. They may vary on peak dates and depend on the policy of each hotel and service. Certain destinations — Patagonia, the Amazon region and high-demand dates in peak season — apply stricter terms, stated in the quotation. Conditions stated in the quotation and accepted by the agency at booking take precedence over the general schedule in Clause 7.1 of the Terms.

Amendment requests must reach RUMBO LIBRE at least 72 business hours before the service begins. Changes are managed subject to availability, and any resulting rate difference applies. For private services, a name change may require re-issuing the booking at the current rate.